What does the future hold for your food business? Today, when people are dealing with social distancing guidelines, it becomes necessary for food vendors to provide safe and quick services. In the current scenario, a smartphone is everyone’s go-to device. People used to look into their phones for quick and reliable services at their doorstep. Due to the growing usage of mobile devices, the demand for online food delivery applications has increased rapidly. Yes, if we talk about the recent lockdown scenario when every individual was forced to stay indoors, market leaders like UberEats, GrubHub, and Zomato have done a tremendous job by providing seamless food delivery services on doorstep. The business giants never fail to offer a wide variety of restaurants, cafes, and delicious food menus to food lovers. As per market research, the global food delivery app value will increase by every successive year. Check out the report below to know how the food delivery app value is multiplying every year.
Is this the right time to create an online food delivery app?This is the most common question asked by food business owners. Well, there is no doubt that online food delivery service has become one of the most profitable and successful business domains. The quick availability of products and services, easy access, and secured payment transactions have made on-demand services extremely popular. If you do not own a mobile application for your food business, you will regret it once you know how much profit you lose. Somewhere you are also giving your leads to your competitors having a strong online presence. Check out some market report highlights from Statista to know the global food app market revenue:– In 2019, the global online food service market experienced 107.44 billion U.S. dollars market size. – In 2020, the global market size of online food services had reached 111.32 billion U.S. dollars. (This was mainly due to noble coronavirus pandemic) – Reportedly, the food app market is expected to grow at a CAGR of 11.51% to touch 154.34 billion U.S. dollars across the globe. – The online food market revenue is expected to expand by 16.6% in 2022. – The online food market is market’s largest Platform-to-Consumer Delivery segment holding the market volume of US$172,944m in 2021 – User discernment in the online food delivery segment will be at 26.5% in 2021 Top five reasons why your food business should invest in an on-demand delivery app1. Potential to flourish in futureChange is the only constant thing! With the integration of advanced technologies, the food market is all set to adapt to changing market demands. As per the latest market trends, the industry is expected to mature with a growth rate of 3.5% in the future. This is how you can predict the exponential growth of on-demand food delivery services. Developing a food app is the master approach to sustain over the digital realm in the future. 2. Increased demand for online food deliveryDue to the impact of a global pandemic, people are instructed to follow the government’s strict guidelines. People’s lifestyle is going digital. Instead of going out for window shopping, consumers are more likely to purchase online products and services. The food market has witnessed a sudden rise in demand for online services. Entrepreneurs have to look after more audiences than ever before. It clearly shows that this is the perfect time to invest in food app development. 3. Cloud KitchenIf setting up a commissary kitchen or virtual restaurant is a part of your food business plan, then take a quick step to opt for a food application. It enables business owners to connect with commercial kitchens and introduce their virtual restaurants. Previously, traditional kitchens have declined to accept the cloud kitchen concept. But, with the continuous tech innovation, food businesses are exploring options like cloud kitchen to boost sales and revenue. 4. Enhance transparencyThe food apps have already gained massive traction and popularity on a global scale. The tech innovations are strengthening the food market by providing enough transparency to both vendors and consumers. 5. Increase returning visitorsCustomer retention is the most common goal among businesses. A custom on-demand application is helping companies to increase returning visitors and building a strong customer relationship. This made the home delivery apps the need of the hour for various business domains. Different Interfaces of a Food Delivery App1. Admin PanelAs the name implies, the Admin panel allows the app owner to record the overall app transactions. This panel allows the admin to track everything from payment transactions, modifying menu, special offers & discounts, customer’s activities, and driver’s actions. 2. Delivery Person PanelThe delivery person can accept or reject the order request, check the user’s location, update delivery status, and find the shortest route to reach the consumer’s address via this single panel. 3. Restaurant PanelIt simplifies the restaurant owner’s job by providing easy tasks management like editing food listing, updating product availability, addressing customers’ queries related to services and products, and order management. 4. Customer PanelThis panel allows end-users to explore food menus, restaurants close to their locations, make secure financial transactions, give reviews and feedback, check estimated delivery time, and track the real-time location of the delivery agent. 5. Super Admin (In case of multi-vendor App development)While developing a multi-vendor application, the super admin keeps track of the overall network on the app, including adding a new listing, complete transaction management, privacy setting, and access to plugins. Key Factors to consider while developing a feature-rich online delivery app in 20211. Conduct Market Researchknow your audience! Deep market research and analysis are vital before starting your food app development project. Conduct market research and analysis and find out what your target audiences are looking for. It will help you take your product development in the right direction, gain a competitive edge, and increase the success rate of your app. 2. Choose a suitable business modelThe market is already filled with a variety of food delivery app business models that includes:
Based on your project requirements, you can opt for the most suitable option for your business. 3. Choose the right revenue modelThe mobile application monetization models are listed below.
Have a quick look at Must-Have Features for a Food Delivery App1. Customer AppSign up & Profile ManagementThis is an entry gate of the app where users can get themselves registered to avail the further benefits of the application. Users can sign-up using their e-mail id, mobile no., or via social login. Ensure that your app offers a quick and seamless registration process focusing on the user’s convenience. Delivery AddressWith the integration of a GPS tracking system, the app can automatically fetch the user’s live location. Moreover, users can also save more than one address on their accounts. Geo-locationThis feature enables users to track the delivery person’s live location and fetch the restaurant’s location. Payment ModeThis is the crucial feature of online delivery services. Users can select their preferred mode of payment like COD (Cash On Delivery), Credit/Debit card, and eWallets for quick and secure payment transactions. Restaurant ListIt allows users to fetch the list of nearby restaurants. Also, users can check the restaurant’s rating and reviews and choose the one having more positive reviews. Food CartSometimes, customers want to have a variety of food items that they cannot avail from the same restaurants. The food cart feature allows them to add or remove items from the cart. Users can add a variety of meals from different vendors before the order confirmation. Order HistoryWhen users want to repeat their order, they don’t need to go through the whole process to place their order. They need to go to the “order history” option and click on the repeat order. Push NotificationsThis is a must-have feature in an online food delivery app as it keeps the users updated about the special offers, coupons, and discounts. They will get notified on their registered mobile no. or e-mail Id. Review & RatingThe title says it all! This option allows users to share their experiences related to products and services. Based on their experience, they can submit ratings and reviews about the products and services. Also, these features create transparency for the users, as they can predict the service quality by checking on the rating and reviews given to the vendor. Order SchedulingUsers can schedule the delivery time of their order. It avoids challenges like delays in order delivery or consumers’ unavailability at the location. Multiple filtersIt narrows the users’ search and helps them find what they are looking for without any hassle. Users can add search filters based on food type, location, and pricing. 2. Restaurant AppManaging OrdersRestaurant owners can update the order status like “order acceptance” and “your food is being prepared” to keep the user updated. Users can have the expected delivery time by knowing the order status. Accounts & ManagementRestaurant owners can keep track of all the financial transactions that take place on the app. DashboardThe dashboard is like the main screen where restaurant owners can look into new order updates, complete orders, orders under preparation, and the total amount received from each order. It helps them to take further steps accordingly. Restaurant ProfileRestaurant owners can edit food listing, pricing, latest offers, discount rates, and product availability under this feature. Add ProductsSimply put, store owners can modify the food menu by adding some new items and get them reflected on the application in no time. Accept or reject any orderRestaurant owners can accept or reject orders as per the availability of the product. Brand ManagementIf a vendor operates from multiple locations, it enables effortless store management. Special Offers/ Coupon Code ManagementService providers can promote special offers, new deals, discounts, and offers for maximized customer retention. Track PaymentsRestaurant owners can get their bank account connected with the application and track transaction status like pending settlements or successful payments. Order ReportsThis is the most vital feature for restaurant owners that shows their business performance. Based on this data, they can plan their business strategy and operations. Customer SupportStore owners can address the customer’s issues related to products and services and get them resolved in real-time. 3. Admin AppOne-click DashboardFrom a centralized dashboard system, the admin can potentially manage entire back-end operations. The panel allows the admin to track the total number of orders received, inventory management, and focus on other app activities. Manage CustomersAdmin can add or remove users anytime and view the customers’ details like contact information, name, etc. Driver ManagementConvenient tracking of driver’s details like contact no., login-time, the total commission earned, trip details, and real-time location tracking. Feedback ManagementAdmin can look after customer reviews, ratings, and feedback. Payment ManagementThe app allows managing app transactions like money refunds, successful and pending payments via this feature. Admin can track the complete app transactions and fix the rate of commission for other business partners. Modify Elements of the AppAn admin can perform multiple tasks under this option, from editing products or services-related data to modify the app design. Manage RestaurantsAdmin can edit the restaurant’s listing on the application.
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